WE SABI WORK TRADESPERSON/ARTISANT COMPLIANCE & SAFETY HANDBOOK
Effective Date: February 20, 2026 Jurisdiction: Federal Republic of Nigeria
TABLE OF CONTENTS

• Introduction
• Platform Overview
• Tradesperson Responsibilities
• Identity & Verification Policy
• Code of Conduct
• Safety Guidelines
• Anti-Fraud Policy
• Incident Reporting
• Data Protection & Privacy
• Content & Communication Guidelines
• Disciplinary Measures & Account Suspension
• Legal Disclaimer
• Contact & Support

1. INTRODUCTION

Welcome to We Sabi Work. This handbook explains how tradespeople (“you”) can use the platform safely, legally, and professionally. Following these guidelines protects you, your customers, and the integrity of We Sabi Work. Non-compliance may result in account suspension or permanent removal.

2. PLATFORM OVERVIEW

We Sabi Work is a digital marketplace connecting tradespeople with verified customers.

• Tradespeople: Independent contractors providing services.
• Customers: Individuals or businesses seeking services.

The platform is for listing services, facilitating connections, and managing subscriptions. We Sabi Work does not supervise services or guarantee outcomes.

3. TRADESPERSON RESPONSIBILITIES

You are responsible for:

• Providing honest service descriptions
• Maintaining professional behaviour
• Complying with local laws and regulations
• Ensuring personal and customer safety
• Protecting your login credentials and account

4. IDENTITY & VERIFICATION POLICY

4.1 Purpose Verification improves trust, enhances visibility, and reduces risk. 4.2 Required Documents

• Government-issued ID (Driver’s License, National ID, or Passport)
• Proof of address (Utility bill or bank statement)
• Trade qualifications/certificates (optional but recommended)

4.3 Badge System

• Verified badge appears only after successful identity and optional skill verification.
• Verification does not guarantee competency.

4.4 Revocation Verification can be revoked if documents are fake or misrepresentation is discovered.

5. CODE OF CONDUCT

5.1 All tradespeople must:

• Provide services honestly and professionally
• Respect customers and other tradespeople
• Avoid harassment, discrimination, or intimidation
• Deliver agreed-upon work at the agreed price
• Comply with Nigerian safety and trade regulations

5.2 Prohibited Actions:

• Fraud or misrepresentation
• Manipulating reviews or ratings
• Unlawful behavior
• Circumventing platform rules

6. SAFETY GUIDELINES

Key Principles:

• Always verify customer identity before service
• Avoid isolated or high-risk locations
• Notify a friend or family member about appointments
• Prefer daytime visits
• Trust instincts – decline unsafe jobs or job locations.

Pre-Service Checks:

• Confirm the customer’s phone number and address
• Check ratings/reviews
• Avoid sharing personal home addresses publicly
• Use the in-app communication system if available, or contact We Sabi Work via the provided contact details.

Red Flags:

• Refusal to provide ID
• Requests for service in remote areas
• Unusually high payments for simple jobs
• Aggressive or suspicious behaviour

Incident Response:

• Contact We Sabi Work immediately via app/email/WhatsApp
• Keep screenshots or records of communications
• Leave dangerous situations immediately and contact local authorities

7. ANTI-FRAUD POLICY

We Sabi Work monitors for:

• Fake accounts or identities
• Fake or misleading listings
• Manipulated ratings or reviews
• Attempted scams or threats

Fraudulent accounts may be suspended, permanently banned, or reported to authorities.

8. INCIDENT REPORTING

• Report threats, harassment, fraud, or unsafe situations to We Sabi Work immediately.
• Provide evidence (messages, photos, screenshots).
• We Sabi Work may investigate and act on reported incidents, including suspending customers or accounts.

9. DATA PROTECTION & PRIVACY

• Your personal information is collected for verification and service facilitation.
• Data will not be shared with third parties.
• Only authorised staff access sensitive information.
• You have the right to request access to or deletion of your personal data.

10. CONTENT & COMMUNICATION GUIDELINES

• All images, descriptions, and profiles must be accurate and truthful.
• Communication with customers must remain professional.
• No offensive, discriminatory, or illegal content.

11. DISCIPLINARY MEASURES & ACCOUNT SUSPENSION

We Sabi Work reserves the right to:

• Suspend accounts temporarily for violations
• Permanently remove accounts for serious misconduct
• Revoke verification badges for misrepresentation

12. LEGAL DISCLAIMER

• We Sabi Work is not responsible for any injuries, property damage, or financial loss.
• All services are performed at the tradesperson’s and customer’s own risk.
• Verification badges are not endorsements of skill quality.

13. CONTACT & SUPPORT

For questions, concerns, or incidents:

• Email: info@wesabiwork.ng
• Phone/WhatsApp: 07034101861
• In-app Support: Accessible via Dashboard