How do I know the artisan is safe to let into my home?
Your safety is our top priority. Every artisan on Wesabi Work undergoes a rigorous vetting process before they can join our platform. This includes identity verification (government ID), residential address verification, and a criminal background check. We know exactly who they are and where they live, so you can book with total peace of mind.
Does the service fee include the cost of materials?
The booking fee primarily covers the artisan’s labor and expertise. Cost of materials (e.g., replacement parts, cables, fabric, paint) is usually separate. You can choose to buy the materials yourself, or the artisan can procure them for you. For transparency, we recommend asking the artisan for a material list and estimated cost before work begins.