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General Questions

How do I know the artisan is safe to let into my home?

Your safety is our top priority. Every artisan on Wesabi Work undergoes a rigorous vetting process before they can join our platform. This includes identity verification (government ID), residential address verification, and a criminal background check. We know exactly who they are and where they live, so you can book with total peace of mind.

Do I pay the artisan directly?

What happens if I am not satisfied with the work?

Does the service fee include the cost of materials?

How quickly can I get an artisan?

Are your artisans actually qualified, or are they just "handymen"?

Listing Management

How do I update my service pricing or business description?

Why is my listing marked as "Pending" or "Under Review"?

Can I upload photos of my past work to my profile?

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